Privacy policy.

SideKit is committed to protecting your privacy and any personal information in relation to your use of our products and services, and as such, fully complies with the New Zealand Privacy Act 2020. This Privacy Policy applies to our website and governs all forms of Personal Information and related data collection and usage by us. The SideKit Privacy Policy is to be read in conjunction with the SideKit Website Terms of Use, which is available to be accessed online at www.sidekit.nz.

SideKit are governed by New Zealand’s Privacy Principles (NZPP’S) contained in the Privacy Act 2020. For ease of reference, the Principles are featured at the end of this Policy. SideKit ensures that all its staff members adhere to the NZPP’s to safeguard your Personal Information.

SideKit have also adopted the EU General Data Protection Regulation (GDPR) guidelines covering data protection for all businesses transferring data to the European Union.

By using our website, or otherwise supplying your personal information to us, you consent to the data practices described in this Privacy Policy. This Privacy Policy also needs to be read in conjunction with our website terms of use, as displayed on our website.

SideKit may review and update this Privacy Policy on occasion, (for example to reflect changes to the Privacy Act), any revision or update will be published on the SideKit web site.

This Privacy Policy does not seek to limit or exclude the individual rights of any individual, as prescribed under the Privacy Act 2020, which can be accessed from the resources page at www.nzbt.co.nz.

What is Personal Information? Why do we collect it?

Personal Information is information or an opinion that identifies an individual personally. Most of the Personal Information that SideKit may collect about you, will be voluntarily provided by you, or your authorised representative, when you engage with us, to allows us to operate our wider operations and to deliver the services that you have requested.

Examples of Personal Information we collect may include;

·       An individual’s name (including that of your authorised representative, if applicable),

·       An individual’s contact details, including your residential and work addresses, email addresses and phone numbers

·       Feedback, where you provide feedback to us and where third parties provide feedback about you.

·       ACC / IRD related details or other financially sensitive information.

·       Bank details or Credit Card information relating to the payment of services.

·       Publicly available information relating to you.

·       Any documents or other information that you provide to us as part of our provision of services.

This Personal Information can be captured in many ways including (interviews, correspondence, by telephone, by email, via our website www.sidekit.nz, from your website, from media and publications, from other publicly available sources, from cookies, and from third parties.

Disclosure

SideKit will only disclose your information as authorised by you, as required by law or where required for us to provide our services, ongoing communications and information updates. SideKit will not, share, sell, rent or lease any client list or information to third parties.

SideKit may also disclose Personal Information to other agencies where it believes on reasonable grounds that it falls within one of the exceptions to NZPP 11

Security

Your Personal Information is stored electronically in a manner that reasonably protects it from misuse and loss from unauthorised access, modification or disclosure.

All of the Personal Information SideKit hold is stored electronically rather than as a hard copy, for your added information security.

Personal information held or provided to us in electronic form is held on servers controlled by third parties under contractual arrangements with SideKit. SideKit uses a combination of physical security, password protection and other measures that ensure that Personal Information stored in electronic form is protected from misuse, interference and loss: and from unauthorised access, modification and disclosure. However, it is not possible for any organisation (including ours), to state that 100% security can be guaranteed.

Retention

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files (electronic or hard copy) which will be securely retained by us for a minimum of 7 years.

Access

You have the right to request a copy of the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions, if you think it is incorrect.

If you wish to access your Personal Information, please submit your request to SideKit’s Privacy Officer (please see Privacy Policy Complaints and Enquiries) in writing. SideKit will acknowledge your request as soon as possible, and will respond to the request no later than 20 working days after we receive your request (unless extended under the Privacy Act 2020.)

SideKit will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

In respect of a request for correction, if we think the correction is reasonable, justified and we are reasonably able to amend the Personal Information, we will make the correction.

In order to protect your Personal Information, we will require identification and if relevant, proof of authorisation from you before releasing the requested information.

Third Parties

Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances we may be provided with information by third parties. This information may relate to an individual’s Credit History, as an example.

Where SideKit enters into arrangements with associated contractors and third parties that involve the use or management of Personal Information that is held by SideKit, appropriate provisions will be included to protect that Personal Information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. SideKit will take reasonable steps to make sure that your Personal Information is accurate, and this may require individuals being contacted directly.

Use of Cookies

The SideKit website uses cookies. A cookie is a small element of data that our website may send to your computer. A cookie is typically stored on your computer’s hard drive and permits our website to recognise you when you return, to our website. Our use of cookies helps us to provide you with a better experience during your use of our website by allowing us to understand what areas of the website are of interest to you. You may configure your website browser to not accept cookies, although you may experience a loss of functionality as a result of this action.

Role of the Privacy Officer

SideKit have appointed a Privacy Officer in accordance with the requirements of the Privacy Act 2020. As part of their role, the SideKit Privacy Officer needs to ensure that SideKit’s internal policies and procedures are fully compliant with requirements under the Privacy Act 2020, NZPP and GDPR. The SideKit Privacy Officer will ensure that all SideKit staff and associated contractors understand their commitments under the Privacy Act, NZPP’s and the GDPR.

The SideKit Privacy officer is the focal point for all privacy matters relating to SideKit business. This contact may be from SideKit Clients, SideKit staff or associated contractors, or the Privacy Commission/Commissioner.

SideKit’s Privacy Officer is also responsible for ensuring this Privacy Policy is reviewed regularly and maintains SideKit’s compliance to the most up-to-date version of the Privacy Act, NZPP’s and the GDPR.

Privacy Policy Complaints and Enquiries

SideKit want to know if you have any concerns about our privacy practices., whether these relate to the way we collect or share information about you or our decision on your access request. If you do have any concerns at all, please contact our Privacy Officer and they will endeavour to resolve any issues. The SideKit Privacy Officer’s contact details are recorded below.

Privacy Officer

Name: Kit Watson

Contact: via webform